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Current Information on the Coronavirus (COVID-19) Impact
Last update: 05/28/2022

With the information on COVID-19 and its impact changing daily, we would like to provide you with the most current information that affects you as an Apex PROaupair Host Family.

The health, safety and welfare of our Host Families and Care Professionals is our top priority. We are continuing our normal business operations and are offering additional support for both Host Families and Care Professionals.

While we continue to receive J-1 visa ban exemptions to match German professional au pairs with American families, we have expanded our program to now offer American care professional options, as well. For more information, please visit us at www.ApexPROcare.com.

June 22, 2020 Executive Order

On June 22, an Executive Order was issued by the President ordering a temporary pause on entry of J-1 au pair visa holders to the United States through December 31, 2020. The order does not cancel out the visas of au pairs who are currently in the United States on an active program and it does not limit their ability to extend their program while they are in the United States.

For all professional au pair candidates who have not arrived yet, this order will result in a delay of their arrival until on or after January 1, 2021.

Professional au pairs who are currently in the United States with valid J-1 visas are still eligible to extend their programs. If they are in their first year, they can still extend for a 6, 9 or 12 month period. If they are in their second year, with a program end date before December 31, 2020, they are eligible for a special 6-month extension “exception”. If you would like more information about these extension options, please contact your Regional Director, Ariane Deutsch.

Apex PROaupair strongly recommends that professional au pairs should not leave the United States on a temporary basis for the remainder of the year. Re-admittance to the USA is never guaranteed, but under this order, it looks as though they will be denied entry. Their visas and programs will be continued as long as they remain in the United States.

We will be in touch with each matched family and care professional to discuss their options individually and to discuss next steps and alternatives with you.

Presidential Proclamation Visa Waiver

The following criteria qualify as Exceptions to Presidential Proclamations (10014 & 10052):

  • Travel to provide care for a minor U.S. citizen, LPR, or nonimmigrant in lawful status by an au pair possessing special skills required for a child with particular needs (e.g., medical, special education, or sign language). Childcare services provided for a child with medical issues diagnosed by a qualified medical professional by an individual who possesses skills to care for such child will be considered to be in the national interest.

  • Travel by an au pair that prevents a U.S. citizen, lawful permanent resident, or other nonimmigrant in lawful status from becoming a public health charge or ward of the state of a medical or other public funded institution.

  • Childcare services provided for a child whose parents are involved with the provision of medical care to individuals who have contracted COVID-19 or medical research at United States facilities to help the United States combat COVID-19.

  • Applicants who are subject to aging out of their current immigrant visa classification before the relevant P.P.s expire or within two weeks thereafter

Current recommendations by the US Department of State

The US Department of State has issued a Global Level 3 Travel Advisory for all countries and recommends for all exchange visitor program providers to follow CDC guidelines for travel. Currently the CDC recommends avoiding all non-essential international travel. In addition there is a current Presidential order barring entry to the US for immigrants and non-immigrants who have visited the Schengen Area, (which includes Germany and Austria) within the lasts 14 days. Apex PROaupair will adhere to the ongoing guidance of the Department of State and the CDC.

We are reaching out to all affected Host Families and Care Professionals about individual circumstances.

Tips on how to support your Care Professional during difficult times

Your role as a Host Parent is crucial when it comes to supporting your Care Professional during difficult times. Here are some tips on how you can best support and guide them:

1. Show your Care Professional your appreciation!
A small “you are doing an amazing job” can go a long way towards making your Care Professional feel appreciated. Tell your Care Professional about how big of an impact he/she is making for your family during this difficult time. The new situation is a big adjustment for your Care Professional as well and it will make a big difference if you acknowledge that to him/her.

2. Be more available for your Care Professional!
Being far away from home and family during such an uncertain time can be stressful for your Care Professional. Practice empathy and understanding by putting yourself in her/his shoes and by being available for your Care Professional’s worries and concerns. Consider connecting to your Care Professional’s natural family back home to reassure them that your Care Professional is safe and cared for with you.

3. Encourage your Care Professional to practice self care!
Make sure your Care Professional is not forgetting about self care while possibly taking on additional tasks to support your family during this time. Encourage her/him to get enough rest, exercise, and to regularly connect with friends. Apex PROaupair is hosting a schedule of weekly online meetups for all our Care Professionals. Encourage your Care Professional to join us!

Information for Host Families currently hosting a Care Professional

Apex PROaupair strongly encourages all Host Families and Care Professionals to follow official guidelines and practice social distancing as much as possible in order to minimize exposure.

Based on the advice to avoid all non-essential travel. we are recommending for our Care Professionals to not make rushed decisions like aborting their stay abroad to fly home. This is only a recommendation and the final decision is up to the Care Professional. We ask you to contact us and coordinate with us in case your Care Professional still decides to go home early.

All Apex Care Professionals are covered by the international health insurance, which also covers all medically necessary treatments in the event of an illness due to the coronavirus. The fact that the coronavirus has now been classified by the WHO as a pandemic does not change this.

Information for Host Families currently in matching or waiting on their Care Professional to arrive

Apex PROaupair will be adhering to the guidance of the US Department of state and the CDC regarding travel. We are reaching out to all affected Host Families and Care Professionals to reschedule arrivals as needed. We are sorry for any inconvenience this might create for you and your family.

Unfortunately, no one knows exactly how the situation will develop and how long the current restrictions will be in place. However, we are confident that Care Professional arrivals will be possible again in the near future.

We are committed to supporting all of our Host Families and Care Professionals and together we will navigate through these uncertain times.

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What Makes Apex Different?

What Makes
Apex Different? Our Mission: Empowering families & children with special needs and infants to reach their full potential.

  • We provide: international, live-in professional childcare, developmental support resources & cultural exchange, through a customized intake process.
  • Apex Care Professionals are mindfully recruited through our long-standing relationships with educational institutions in Germany. This process ensures our families receive the highest quality of talented care providers.
  • More specifically, our Care Professionals have degrees and/or experience in fields such as: pediatric nursing, occupational and physical therapy, early childhood education and more
  • Apex American Professional Exchange is designated by the U.S. Department of State as a J-1 Visa sponsor.
  • We are your partner in this journey, and we are here to empower your family to: achieve, succeed and thrive!!

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What Our Families
are Saying

Claudia

Host Mom in Dallas

"Sarah never tired of wanting to know how we do things, why we do things this way, and even why we don’t do them the other way. She wanted to understand so that she could make the most of her time with the kids, and not just be someone watching the kids. This is one of the reasons we wanted to have a professional au pair, so that there would be meaningful interaction with our children with lots of fun, yet structure. Sarah’s background as a kindergarten teacher with special needs experience was perfect for choosing activities for our children, whether it was raining or 100 degrees outside."

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What Our Families
are Saying

Vacelia

Host Mom in Florida

"Sarah is very kind, gentle and has a positive attitude. She is very knowledgeable and works very hard to care for our son. Our son has cerebral palsy: he is non-verbal, visually impaired and does not walk on his own. He requires full care. Sarah never complains and she has won his heart. She has meshed into our family like we have known her a million years. I cannot say enough about Sarah. She is an excellent representation of what an Apex PROaupair should be. We are first time users of Apex PROaupair and due to Sarah we will continue as long as possible. She is more then we had ever hoped for."

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What Our Families
are Saying

Lesley

Host Mom in Maryland

"Mateja came to us as an au pair back in February, taking a break from her work as a pediatric nurse in Austria. Very soon after she arrived though, she became part of our family, a younger sister to us and an aunt to our children. That is really the only way to label our relationship. Mateja has bonded with our family and provided such outstanding care to our children, going above and beyond, through efforts that could only come from a place of deep and genuine affection."

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What Our Families
are Saying

Peter

Host Dad in San Francisco

"Our family had been hosting au pairs for 4 years through another agency before switching to Apex PROaupair this year. While I believe every au pair experience depends almost entirely on the interaction of the au pair and the host family, my impression is that Apex PROaupair does a better job vetting their candidates, and their matching coordinators are more familiar with each individual candidate. This allows them to provide more useful assistance in finding a good match."

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What Our Families
are Saying

Hillary

Host Mom in Washington D.C.

"The best part about Kati is something we never could have known from her application – she is always smiling and happy. She leaves everyone around her in a good mood. She is cheerful, joyful, and –important for our family – funny too! She can dance, play, and be a role model. She connects with our 10, 8, and 6 year olds. They can’t get enough of her. We truly love her and she will forever remain part of our family."

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What Our Families
are Saying

Teresa

Host Mom in Virginia

"Simone arrived in August. She continually entertains and works with our wheelchair bound angel, from creating projects to involve her fine motor control to exercising her daily so her spastic limbs move better. She sings traditional German folk songs while feeding our daughter, who depends entirely on caregivers to feed her as well as perform all the activities we take for granted with a child who is typical. Our lives have been blessed having this saint living here and she has totally become one of our family!"

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What Our Families
are Saying

Sharon

Host Mom in San Francisco

"Svenja joined our family in June 2015 and it is sometimes hard to remember what life was like without her. My son has a sensory processing disorder and behavior problem and she has remarkable patience with him but also has been helping him simultaneously with coping strategies as well as course correction for behaviors. Her approach is firm but kind and my son adores her. She is also confident enough to point out where I was enabling him, possibly making things worse, and did it in a way that felt non-threatening - just kind and well intentioned."

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What Our Families
are Saying

Holly

Host Mom in San Francisco

"After working with another agency and experiencing a challenging year with our first au pair, we switched to Apex PROaupair. We are thrilled with our current au pair and feel that only now is our family experiencing the true spirit of the au pair program. Janina is like part of our family and we never would have found her if it weren’t for Apex PROaupair."

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What Our Families
are Saying

Laxmi

Host Mom in Atlanta

"We have two boys with special needs, one with high functioning autism and one with ADHD. I have always had female nannies or babysitters but given the boys ages (9 and 11) I decided to choose a male au pair. I am pleased to say that Marcel is a wonderful au pair from Germany. His thousands of hours of training and education with at risk youth in Germany proved itself in our house. His approach to the boys helped curtail the behavioral issues my boys were having. We had tried therapists and counselors with little effect but live in help with Marcel's loving but no nonsense approach did the trick."

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What Our Families
are Saying

Katherine

Host Mom from Chicago, IL

"One of the biggest strengths is the level of maturity, knowledge and concern that their au pairs exhibit. Our professional special needs au pair is committed to doing a great job and the occupational therapy training she received in Germany has been a godsend. I am confident that my daughter is receiving the support she needs."

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Apex PROaupair Coach

Welcome to Apex PROaupair!

Renee Whiten
Renee WhitenFamily Advisor
renee.whiten@apex-social.com
(949) 244-7397
Renee speaks:

English

Search Apex PROaupair Candidates HERE

Ready to get started?

Ready To Get Started?

  • 1
    Review pre-screened candidates below and add your favorites to your “Hotlist.”
  • 2
    Create your Host Family Profile so that you can view candidate profiles, and so we understand your exact needs, enabling us to help you find the right Care Professional for your family.
  • 3
    Schedule a No-Obligation Childcare Consultation with us to discuss your family’s situation and needs.
  • 4
    Interview your favorite candidate(s)
  • 5
    Make your final Care Professional selection
  • 6
    Your au pair will arrive based on a mutually agreed upon date. Apex will manage the visa process, schedule all international and domestic flights, and obtain health insurance for your au pair.

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  • Programs
    • Apex Program Overview
    • Professional Special Needs
    • Professional Infant Care
    • Professional Childcare Ages 2+
    • Compare Professional Au Pairs, Traditional Au Pairs and Nannies
    • Resources for Apex Caregivers & Families
  • Special Needs
    • Expertise in Special Needs
    • Autism Spectrum Disorder
    • Developmental Delays & Seizures
    • Undiagnosed / Severe
    • Cerebral Palsy
    • ADD/ADHD
  • Meet Our Candidates
    • Search Candidates
    • Learn About Apex Care Professionals
    • Care Professional Screening
    • Professional Au Pair Work Hours & Duties
    • Common European Degrees
    • Care Professional Training
  • Family Process
    • Overview of Host Family Process
    • Host Family Requirements
    • The PROmatch Process
    • Start Your Application
    • Personality Assessment Tool
    • Frequently Asked Questions
    • Tax Information for Host Families
  • Costs
  • Videos
  • About Us
    • Founder's Story
    • Meet our Team
    • Department of State
    • Career - Join Our Dream Team!
    • 2017 Au Pair of the Year Winners
    • 2016 Au Pair of the Year Winners
  • Career - Join Our Dream Team!
    • Administrative Bookkeeper
    • Area Director
    • German Program Advisor
    • Regional Director
  • Blog

News & Resources

  • Guide to Hiring the Right Caregiver
  • Caregiver and Host Family Videos
  • Are you a Care Professional?

Awards & Honors

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